System Developer
The selected candidate will:
- Participate in the architecture and design of new and existing systems.
- Develop and maintain system and software documentation, including system requirements, design documents, and user manuals.
- Monitor and troubleshoot system and software environments, identifying and resolving technical issues as required.
- Integrate systems using programming, automation scripts, APIs, and runbooks.
- Develop automation scripts using Bash, Python, and PowerShell for reporting and task automation.
- Design, develop, and maintain ServiceNow platform components, including custom applications, workflows, integrations, automation, and dashboards.
- Design Service Level Indicators (SLIs) and implement high‑quality telemetry (metrics, logs, traces) to support accurate SLO calculations.
- Build dashboards, alerts, and automated reporting to track SLA/SLO compliance and error budgets.
- Administer Microsoft Entra identity services and maintain secure access controls and directory configuration.
- Configure and optimize Microsoft Intune Conditional Access policies to enforce secure access to enterprise resources.
- Develop and enforce compliance policies to ensure secure, standards-aligned system operation.
- Navigate and utilize the ServiceNow ITSM tool for incident, request, change, and project management.
- Maintain knowledge of cloud service models (SaaS, IaaS, PaaS).
- Participate in Agile/Scrum development processes.
- Maintain knowledge of the software development lifecycle, including testing, release management, and deployment processes.
- Systems engineering.
- Scripting in Bash, Python, and PowerShell.
- Windows native API work, API integrations, runbooks, and automated system integration.
- Working with commercial, open‑source, and cloud solutions (SaaS, IaaS, PaaS).
- Microsoft Entra administration.
- Managing enterprise compliance policies.
- ServiceNow development: custom apps, workflows, integrations, automation, and scripting (JavaScript, Glide, API development).
- Design and manage Microsoft Entra Purview Data Loss Prevention (DLP) and Role-Based Access Control (RBAC) policies.
- Zscaler cloud security platforms (ZIA/ZPA).
- SolarWinds, Dynatrace, or similar monitoring platforms.
- 4+ years contributing to system architecture and design (patterns, reliability, scalability).
- 4+ years monitoring and troubleshooting systems and software environments.
- Experience with Microsoft Intune configuration policies.
- Eligible for Public Trust suitability.
- Bachelor’s degree in Computer Science or a related field.
- ITIL v3/v4 certification preferred.
- Excellent communication skills.
- United States Citizenship is required
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact jobs@patriotllc.net or call 410-381-8015.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: http://www.patriotllc.net/
Company address: 9520 Berger Road Suite 212 Columbia MD 21046